We’re a dedicated, passionate team of people here to help you succeed

At The Personal Travel Agents we are passionate about guiding and supporting creative travel agents and entrepreneurs to build flourishing travel business from their homes.  We are not a one size fits all business but will work with our Personal Travel Agents individually to identify, explore and support your ideas and turn them into success.

The Personal Travel Agents is part of The Midcounties Co-operative, the largest independent co-operative in the UK with gross sales of over £1 billion so you and your customers can be confident and assured that you are part of a trusted, household brand. Our other businesses within The Midcounties Co-operative  include Food, Healthcare, Employee Benefits, Funeral, Post Offices, Childcare and Energy so we offer a business that is filled with diversity and provides you and your customers with complete financial security.

Our Travel offices, based in Walsall, are home to the team that will support you and your business in all areas including training, business development, administration and customer care, marketing, eCommerce and commercial. We are a friendly team and have one common goal - to help and support you to be successful.  Since our launch in 2012, we have joined forces with over 100 agents across the UK. We are the fastest growing homeworking business in the UK and are delighted to be celebrating great success driven through our collaborative, fun, dynamic and values focussed approach.

We have many years of experience within the travel industry and in homeworking and our aim is to give our customers an unrivalled service and excellent value for money. We are ABTA and ATOL bonded, ensuring all our customers can be confident they are in safe hands when booking a holiday with us.

Our Homeworker Board is a group of our Personal Travel Agents (elected by our homeworkers), and some key managers and executive team in the business and has been put in place to make sure that our business grows with our homeworkers and co-operative values at the very heart of it.

Our Midcounties Co-operative vision is...

“To be a successful consumer co-operative business working towards creating a better, fairer world and to enhance the lives of our colleagues, members, customers and the communities we serve”

  • Our members believe in the ethical values of honesty, openness, social responsibility and caring for others
  • We re-invest a percentage of our profits in the communities we serve
  • Our Board of Directors is elected by and from the membership
  • We are different from other businesses because:
    • We are owned and controlled by our members
    • All colleagues are encouraged to be members
    • Members are rewarded for doing business with us through a share of the profits
    • We are part of a global movement bound by our Co-operative Values and Principles