We’re a dedicated, passionate team of people here to help you succeed

The Personal Travel Agents is part of the largest independent Co-operative in the UK, fully owned by its members with gross sales of over £1 billion from its family of businesses including Travel, Food, Pharmacy, Employee Benefits, Funeralcare, Post Offices, Childcare and Energy so we have a business that is filled with diversity.

For experienced travel agent’s considering starting their own business, independent travel agents looking to remove the cost of a high street shop or for those already operating from home and exploring alternative partnerships, we have a unique opportunity for travel entrepreneurs to partner with a well-known brand which provides you and your customers security and peace of mind, as well an abundance of resources to help you build and develop your business.

We are passionate about guiding and supporting creative travel agents and entrepreneurs to build flourishing travel businesses from their homes.  We are not a one size fits all business but will work with our Personal Travel Agents individually to identify, explore and support your ideas and turn them into success.

Our support centre is based in Walsall and is home to the team that will support you and your business in all areas including training, business development, administration & customer care, marketing and commercial. Since our launch in 2012, we have over 160 Personal Travel Agents across the UK that have chosen to partner with us.  

We have many years of experience within the travel industry and in homeworking and are ABTA and ATOL bonded, ensuring your customers can be confident they are in safe hands when booking a holiday with you.

Our Homeworker Board meets every quarter and moulds the direction and the future of our business.  We have five Personal Travel Agents sitting on our Board, who are elected by our Personal Travel Agents ensuring they are at the heart of every decision we make.  All of our Personal Travel Agents have the opportunity to stand for the Homeworker Board and we demonstrate our values in holding a democratic vote amongst all agents to vote for the representatives they want to see join the Board.

Our Midcounties Co-operative vision is...

“To be a successful consumer co-operative business working towards creating a better, fairer world and to enhance the lives of our colleagues, members, customers and the communities we serve”

  • Our members believe in the ethical values of honesty, openness, social responsibility and caring for others
  • We re-invest a percentage of our profits in the communities we serve
  • Our Board of Directors is elected by and from the membership
  • We are different from other businesses because:
    • We are owned and controlled by our members
    • All colleagues are encouraged to be members
    • Members are rewarded for doing business with us through a share of the profits
    • We are part of a global movement bound by our Co-operative Values and Principles